Logo

Beyond the Shutdown: Relaunching Your Retail Business - Shared screen with speaker view
Jennifer Boutin
27:35
Good morning everyone! Feel free to use this chat to submit any questions you have!
April Elaine Powell
39:13
Your not coming in clearly
Jen Baer
39:31
I’m experiencing that too
Robin McIntosh
39:42
Perhaps turn off her video and just share the slide show to help with bandwidtch?
Jen Baer
40:27
Not yet
Whitney Burdsall
40:42
now it's worse
Jen Baer
41:12
Seems better now
Jennifer Boutin
41:29
Oh good! The joys of technology. :-)
David Stensland
01:26:23
Can you discuss product that is typically touched during shopping. There is talk about steaming clothing, do hosts feel this is only solution? Anyone seen guidance on how long garments would need to be steamed?
Tracy Smith
01:27:44
Any recommendations to controlling number of people coming into shop if I’m here alone for a bit. Shop is 1000 square ft with two entrances.
Sarah Wilder
01:27:52
Alison and Raynor, these were very thoughtful and empathetic presentations with some great thoughts to consider. Thank you so much!
Scott Wilcox
01:27:58
They touch everything in my store
Roxanne Salvas
01:28:03
if a part time/ seasonal employee feels like they have symptoms and need two weeks off, are we required to pay 80 hours sick time (they may be employees only June - August)
Lucia Droby
01:28:32
Why not offer single-use gloves at the door which customers can throw away on the way out and then sanitize hands?
Scott Wilcox
01:28:35
I will not allow them to try on the garments
Paula E
01:28:54
thankful for all of you. great webinar.
Jessica Jenkins
01:29:03
Hi have tons of stuffed animals in my kids store and I don’t know what to do. Little kids have a really hard time not touching.
Kim Crabb
01:29:21
GREAT webinar! Thank you. :)
Heather Battagliese
01:29:29
If you don't allow people to try on clothes, how are you dealing with returns?
Scott Wilcox
01:30:08
I will wait to put back the item for 48hrs
Heather Battagliese
01:30:20
Thank you Scott
Lucia Droby
01:30:57
moderators — hands off your faces!
Jen Baer
01:31:17
I love that idea. I sell minerals and people want to hold them. I’ll provide them with one to hold as they look around…
Raynor Large
01:31:25
Thanks Lucia - still changing habits!
William Swanson
01:31:53
Raynor and Alison - great job - well presented, useful ideas!
Roxanne Salvas
01:31:59
if family’s come in with their kids, does a family of a mom and dad and three kids count as 5 ppl if they stay as a group? our store may only allow for 10 ppl total and we’d hate to not allow in ppl that may buy versus having kids in
Ron Apel
01:32:07
What is the rule of thumb for number of customers in shop?
Jenna Vanni
01:32:14
We are pet friendly...any suggestions on if we should stop that at the moment?
Scott Wilcox
01:32:18
because of the limitation of customers allowed in my 1000 sf store, we will be more personally helping our customers shop without touching
Paula E
01:36:47
can you send the link to family 1st?
Tracy Smith
01:36:57
If we are limited to 5 people in shop and family 6-7 with 2 parents and 5 kids…can you let them in
Alison Lane
01:39:45
https://www.maine.gov/decd/sites/maine.gov.decd/files/inline-files/COVID%20Checklist%20for%20ME%20Phase%201%20Retail%20Business.pdf
Tracy Smith
01:40:32
Is customer limitation numbers for stage 2 and 3 or just stage 2
Stefanie Otto
01:40:58
please repeat the acronym for the guidelines for square footage limitations you mentioned
Paula E
01:41:05
send links for checklists please
Scott Wilcox
01:43:13
So should I be telling my customers not to touch any products in my store?
Kristin Frazier
01:44:25
(essential businesses don’t need badges)
MaryLou Ridley
01:46:00
I have a yarn shop and people want to touch. I have heard a portable up light?
MaryLou Ridley
01:46:32
uV light to sanitize
Kristin Frazier
01:47:47
(vendors don’t count either)
April Elaine Powell
01:48:05
I am assisting retailers with their plans for reopening including Space planning, merchandising and operations. here is a free call link https://SBDGappointment.as.me/ThirtyMinuteCall
Sierra Dietz
01:49:13
encourage use of hand sanitizer at the door
Scott Wilcox
01:49:33
both in and out use sanitizer
Scott Wilcox
01:50:00
thank you!!!
Andy West
01:50:00
thanks!
Lucia Droby
01:50:04
what are recommendations for safest methods of payment?
Jenna Vanni
01:50:04
Thank you!
Kristin Frazier
01:50:06
thank you!!!
Maureen Bane
01:50:07
Thank you!
Ron Apel
01:50:18
Thank you.
Jessica Jenkins
01:50:20
Thanks you!
Tom Largay
01:50:23
Thx!
Jen Baer
01:50:23
Thank you! You guys have been so helpful.
Tracy Smith
01:50:33
Thx!!
Mary Lee Taylor
01:50:35
thank you!!!
Jessica Jenkins
01:50:39
You guys are so helpful.