Good morning everyone! Feel free to use this chat to submit any questions you have!
April Elaine Powell
Your not coming in clearly
I’m experiencing that too
Perhaps turn off her video and just share the slide show to help with bandwidtch?
now it's worse
Seems better now
Oh good! The joys of technology. :-)
Can you discuss product that is typically touched during shopping. There is talk about steaming clothing, do hosts feel this is only solution? Anyone seen guidance on how long garments would need to be steamed?
Any recommendations to controlling number of people coming into shop if I’m here alone for a bit. Shop is 1000 square ft with two entrances.
Alison and Raynor, these were very thoughtful and empathetic presentations with some great thoughts to consider. Thank you so much!
They touch everything in my store
if a part time/ seasonal employee feels like they have symptoms and need two weeks off, are we required to pay 80 hours sick time (they may be employees only June - August)
Why not offer single-use gloves at the door which customers can throw away on the way out and then sanitize hands?
I will not allow them to try on the garments
thankful for all of you. great webinar.
Hi have tons of stuffed animals in my kids store and I don’t know what to do. Little kids have a really hard time not touching.
GREAT webinar! Thank you. :)
If you don't allow people to try on clothes, how are you dealing with returns?
I will wait to put back the item for 48hrs
Thank you Scott
moderators — hands off your faces!
I love that idea. I sell minerals and people want to hold them. I’ll provide them with one to hold as they look around…
Thanks Lucia - still changing habits!
Raynor and Alison - great job - well presented, useful ideas!
if family’s come in with their kids, does a family of a mom and dad and three kids count as 5 ppl if they stay as a group? our store may only allow for 10 ppl total and we’d hate to not allow in ppl that may buy versus having kids in
What is the rule of thumb for number of customers in shop?
We are pet friendly...any suggestions on if we should stop that at the moment?
because of the limitation of customers allowed in my 1000 sf store, we will be more personally helping our customers shop without touching
can you send the link to family 1st?
If we are limited to 5 people in shop and family 6-7 with 2 parents and 5 kids…can you let them in
Is customer limitation numbers for stage 2 and 3 or just stage 2
please repeat the acronym for the guidelines for square footage limitations you mentioned
send links for checklists please
So should I be telling my customers not to touch any products in my store?
(essential businesses don’t need badges)
I have a yarn shop and people want to touch. I have heard a portable up light?
uV light to sanitize
(vendors don’t count either)
April Elaine Powell
I am assisting retailers with their plans for reopening including Space planning, merchandising and operations. here is a free call link https://SBDGappointment.as.me/ThirtyMinuteCall
encourage use of hand sanitizer at the door
both in and out use sanitizer
what are recommendations for safest methods of payment?
Thank you! You guys have been so helpful.
Mary Lee Taylor
You guys are so helpful.